Village Ice Cream

An inclusive community-driven organization doubles down on its promise

Hospitality & Retail

The Challenge

Village, a decade-long community pillar, wanted to strengthen and double down on its practices around diversity, equity, inclusion, sustainability, and accessibility.

What We Did

Services
Insights
Strategy
Process
Campaigns

Our Solution

We created a community engagement plan that ensured all stakeholders were heard, then transformed those discussions into actionable policies and programs for both internal and external stakeholders.

Insights

Disseminating a comprehensive community survey to better understand the needs of key stakeholders.

Strategy

These findings were transformed into actionable campaign policies and programs for both internal and external stakeholders.

We created Giving Pillars for Village Ice Cream, ensuring community engagement efforts aligned with the values of the organization. Our “Doing Good in the Hood” Annual Reports on engagement have been proudly published since 2022.

The results speak for themselves.

#1

Recognized Calgary-based brand via Gentle Lion Community Survey

$18,095

Donations across 6 organizations in 2023 resulting from streamlined community engagement and charitable giving efforts

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